Service terms

1. Purpose and contractual documents

These terms govern professional access to Telluris, provided by TELLURIS SAS, 138 avenue Victor Hugo, 75116 Paris, SIREN 109 572 016. They cover use of the platform and provision of the service during the private beta, whether free or paid.

The agreement comprises the expressly accepted version of these terms, the customer’s agreed special terms and, for personal data processed on its behalf, the data processing agreement (DPA) with completed annexes. Special terms prevail for conflicting commercial provisions; the DPA prevails for personal data protection.

Reading this page alone does not constitute acceptance. Access is agreed with a representative authorised to bind the customer. The privacy policy informs individuals; it is not blanket consent to processing.

2. Professional access and invited users

The customer subscribes for its professional activity and supplies accurate identification and billing information. It appoints the people authorised to administer its organisation and grant access.

Each user keeps credentials confidential, respects their permissions and promptly reports suspicious access. An invitation alone does not authorise an invited user to incur charges for the customer. Employee and partner access follows the permissions of the organisation and relevant dossier.

3. Scope and beta status

Telluris supports organising and consulting well and drilling data and collaborating on these dossiers. The accessible scope, limits, start date and any support commitments are specified in the special terms.

The beta is a development and testing phase: features may evolve and defects or interruptions may occur. Specific availability, backup or recovery commitments must be expressly agreed. Beta status does not remove Telluris’s statutory obligations or contractual commitments.

4. Financial terms

Each customer receives special terms stating the price excluding tax, currency, applicable taxes, billed scope, discounts, billing frequency, payment method and due dates. Free access is expressly priced at €0. Participation in the beta does not establish a standard price or general entitlement to free access.

Free access does not become paid without a new explicit agreement. A price change for a future period must be agreed before it applies. Creating an account alone does not create a payment obligation.

For paid services, the special terms must also specify early-payment discount rules, late-payment interest and the fixed recovery indemnity required by applicable law. These must be completed before any sale; this draft does not establish default billing terms.

5. Duration, renewal and termination

The special terms specify duration, expiry or renewal arrangements, notice periods, termination grounds and treatment of amounts already paid. No renewal or automatic conversion to a commercial offer is presumed.

The data retrieval period, available formats, any assistance and deletion periods must be agreed before access begins. The customer may contact contact@telluris.ai to arrange its exit. The agreement must distinguish active data, backups and records retained under a legal obligation.

6. Permitted use and security

Users must not obtain unauthorised access, compromise security or third-party rights, distribute unlawful content or use the service beyond their permissions. The customer ensures it may lawfully import and share the data entrusted to Telluris.

Telluris may restrict access as necessary to address a security threat, unlawful use or legal obligation. Measures must be proportionate and the customer informed as soon as possible, unless prohibited by law or prevented by security requirements.

7. Data and confidentiality

The customer and relevant third parties retain their rights in their data. Telluris receives only the rights necessary to host, process, display and transmit those data to provide the service according to the customer’s instructions and permissions.

Each party protects the other’s confidential information, limits access to those who need it and requires confidentiality from them. Legally required disclosures remain possible, with notice to the other party where legally permitted.

This agreement does not authorise selling customer dossiers, reusing them to train AI models or incorporating them into shared benchmarks. Such use would require a separate agreement defining its scope and safeguards.

8. Calculations and operational decisions

Visualisations and calculations are analytical aids. The customer has competent people verify input data, units, reference systems and results before operational decisions. The beta does not certify the safety of a well or drilling operation.

Each party is responsible for its obligations under applicable law. This draft sets no liability cap or blanket warranty exclusion; any specific provisions must be reviewed and agreed before signature.

9. Changes and applicable law

Publishing a new version does not retroactively replace the accepted version. Contract changes are notified to the customer and accepted under the agreed arrangements.

French law governs the agreement, subject to applicable mandatory provisions. The parties first seek an amicable resolution through contact@telluris.ai. Otherwise, jurisdiction follows ordinary applicable rules. The French version is the reference version; this English translation is provided for convenience.